Customer satisfaction is extremely important to us, our technical support team is available to answer your technical questions or to help you through trouble shooting process. You may contact our technical support team: 

Email : support@gentechsystems.com

Fax: 415-586-6689 (U.S.A & International)  Printable Form    

Fax: 027-87568929 (China) Printable Form         

Online Support Request Form

Please complete this form and provide as much information as you can so that we can get back to you a proper solution easier and quicker. Requests submitted will be reviewed and replied within one working day.

  First Name:

  Last Name:

  Organization:

  Phone #:

  Cell Phone #:

  Email:

  Website:

  Product Model:

  Serial #:

  Purchasing order #:

  System Location:

  Problem Description
or
  technical questions: